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Su Negocio, Catalizado.

TÉRMINOS Y CONDICIONES

CATALYSTA: Terms and Conditions

1. Definitions:

  • "Client": The individual or business engaging CATALYSTA for Services.

  • "CATALYSTA": CATALYSTA, located in Sanford, North Carolina, providing web design, CRM integration, virtual assistance, and branding services.

  • "Services": The specific services outlined in the Client's chosen package or proposal.

  • "Project": The undertaking by CATALYSTA to provide the agreed-upon Services.

  • "Content": All text, images, videos, and other materials provided by the Client.

2. Scope of Services:

  • CATALYSTA will provide the Services as outlined in the Client's selected package or customized proposal.

  • Any Services not explicitly stated in the package or proposal are excluded.

  • The Project timeline and milestones will be agreed upon in writing.

3. Payment Terms:

  • A fifty percent (50%) deposit is required before the commencement of the Project.

  • Milestone payments will be invoiced upon completion of agreed-upon deliverables.

  • The final payment is due upon completion and approval of the Project.

  • Accepted payment methods include [List Accepted Methods].

  • Late payments will incur a 5% late fee every 30 days that the payment is late.

  • Prices are exclusive of applicable taxes unless otherwise stated.

  • Software subscriptions are the responsibility of the client, unless otherwise stated in the project proposal.

4. Client Responsibilities:

  • The Client will provide timely and accurate Content and information.

  • The Client will approve designs and Content within agreed-upon deadlines.

  • The Client will provide necessary access to accounts and systems.

  • The Client will maintain regular communication with CATALYSTA.

5. Intellectual Property:

  • Upon full payment, the Client owns the final website design, CRM configuration, and branding materials.

  • CATALYSTA retains the right to showcase the Project in its portfolio.

  • Licensing restrictions will be stated for any stock images, or other licensed content.

6. Confidentiality:

  • Both parties agree to maintain the confidentiality of sensitive information.

7. Termination:

  • Either party may terminate the agreement with [Number] days written notice.

  • Cancellation fees or refunds will be determined based on the stage of the Project.

  • Upon termination, CATALYSTA will provide the Client with all completed files and access.

8. Limitation of Liability:

  • CATALYSTA's liability is limited to the fees paid by the Client for the Services.

  • CATALYSTA is not responsible for errors or omissions in Client-provided Content.

  • CATALYSTA is not liable for issues caused by third party software.

9. Warranty:

  • CATALYSTA warrants that the website and CRM will function as specified for 60 days after completion.

  • This warranty does not cover issues caused by Client modifications or third-party software.

10. Revisions and Changes:

  • The Client is entitled to three (3) revisions within the agreed-upon scope of the Project.

  • Additional revisions or changes outside the scope of the agreement will incur additional fees.

11. Virtual Assistant Terms (if applicable):

  • Virtual assistant services will be provided as specified in the package or agreement.

  • The number of hours included in the package will be clearly stated.

  • Communication will be conducted via email or chat.

  • Data will be secured using industry best practices.

12. Governing Law:

  • This agreement is governed by the laws of the State of North Carolina.

  • Any disputes will be resolved in the courts of Lee County, North Carolina.

13. Entire Agreement:

  • These terms and conditions constitute the entire agreement between the parties.

14. Force Majeure:

  • Neither party is liable for delays or failures due to circumstances beyond their control.

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